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Management, Vol. 3, Issue 2, Jun  2020, Pages 16-33; DOI: https://doi.org/10.31058/j.mana.2020.32002 https://doi.org/10.31058/j.mana.2020.32002

Assessment and Analysis of Risk Associated with the Implementation of Enterprise Resource Planning (ERP) Project Using FMEA Technique

Management, Vol. 3, Issue 2, Jun  2020, Pages 16-33.

DOI: https://doi.org/10.31058/j.mana.2020.32002

Mohammad Taghipour 1* , Matin Shabrang 2 , Hassan Habibi Machiani 3 , Nader Shamami 4

1 Young Researchers and Elites club, Science and Research Branch, Islamic Azad University, Tehran, Iran

2 Industrial Engineering, Ghiaseddin Jamshid Kashani, Non-Profit University, Qazvin, Iran

3 Department of Social Sciences, Payame Noor University, Tehran, Iran

4 Industrial Engineering-Operations Research and Systems Engineering of Qazvin, Islamic Azad University Qazvin, Iran

Received: 20 April 2020; Accepted: 30 April 2020; Published: 5 May 2020

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Abstract

Enterprise resource planning (ERP) is one of the latest management tools that can take advantage of information technology to comprehensively gather resources and information in all parts of the organization by an interlocking, system with fast speed and high quality and help users in all organizations and sectors by giving certain modules for managing different sectors such as projects, human resources, and services. Despite the many benefits this system can have for the organization, its implementation and deployment is very risky and costly. Therefore, the overall risk of the project can be reduced by studying and understanding factors causing failure in the implementation of the system as well as identifying implementation risk factors. The present study investigates risk management using an integrated model of risk management provided in the PMBOK standard and FMEA technique as a case study in Power Engineering and Development Company (Mapna Pars) on ESP implementation project. The present study is applied in terms of its objective and is causal in terms of its nature. Critical risks were identified to be five. Solutions to reduce or remove critical risks were proposed based on experts’ opinion.

Keywords

Risk Management, Enterprise Resource Planning (ERP), Risk Assessment, FMEA Technique

Copyright

© 2017 by the authors. Licensee International Technology and Science Press Limited. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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